OSG: OSG Midwestern Production Facility Moves to New Site
ENGLEWOOD, NJ – December 15, 2014 – OSG Billing Services (OSG), a leading provider of outsourced billing and statement services and customer communication management, today announced that its Midwestern Production Facility has moved to a new location that is more than twice the size of the former facility.
OSG has been in operation for over 20 years, consistently growing both in scope of work and number of production facilities. OSG acquired The STATEMENT Company, Inc. in 2010 and established it as the OSG Midwestern Production Facility. The facility produces transactional statements for a wide array of financial institutions, including credit unions and banks, as well as medical billing statements, consumer and business to business invoices and other customer communications. According to Pamela Mateo, OSG Senior Director of Administration and Finance Development, “One of our strengths is our turnaround times. We can take a brand new project and have it out the door in a couple of days. We also have amazing quality control. Our customers depend on us for secure and accurate production of their print and electronic statements, and that’s what we deliver.”
In July of this year OSG continued its growth by acquiring SouthData, Inc., headquartered in Mount Airy, North Carolina, a privately-held, full-service document management provider. That acquisition brought another highly automated production facility into the OSG family. Business continuity is assured by OSG facilities in Arizona, New Jersey, North Carolina and Wisconsin. Backup facilities not only provide security through redundancy, but assist in expediting mail delivery through multiple locations.
According to John Springthorpe, III, OSG President and COO, “The new space in Wisconsin is over twice the size of our former production facility. Our continued growth was ample reason for the expansion of our Wisconsin plant. We’ll be outfitting the facility with new equipment and an upgraded network. The new space, added size and new projects will enhance our abilities to provide integrated multi-channel electronic and print and mail solutions through a highly-controlled, state-of-the-art processing environment. This, in turn, will allow us to continue providing our customers with the highest level of service.” While this is good news for OSG it is also good news for the greater Milwaukee community. The company plans to hire additional staff to keep up with the increased workload.
The new facility is located at 2471 S. Commerce Drive, New Berlin WI 53151. The phone number remains (262) 938-0871.
OSG is a next-generation business technology partner providing integrated multi-channel print and electronic solutions through a state-of-the-art processing environment. OSG offers comprehensive and flexible solutions including electronic billing and invoice/statement services, document printing and mailing and a suite of forward-thinking marketing campaigns. Progressive communication technologies enable OSG’s clients to transform their customer interactions to drive revenue, reduce costs and strengthen relationships.
With over 20 years’ experience as a business outsourcer for total customer communication management, OSG has the knowledge and expertise to best suit the needs of the telecommunications, leasing, financial services, distribution, healthcare, heating oil/propane and publishing markets. A solid reputation has made OSG an award-winning transactional communication provider. Visit www.osgbilling.com or call 1-888-EASY BILL to learn more.
OSG Billing Services
201-871-1100, ext. 286